WorldMobile™

WorldMobile™ 3.0 is here!

Benefit from these new features:

Integrated Itineraries

Forward us any non-WorldTravel, Inc. booking confirmation messages from an email address in your traveler profile. We will integrate that segment seamlessly into your itinerary.

Profile Access

Access and update your World Travel, Inc. travel profile, including new Rewards numbers, on the go.

Smoother Check-In

A link takes you straight to your airline's check-in page. Your confirmation number will auto-copy when you click, so all you have to do is paste it in the check-in page.

Add-to-Calendar

We've improved the add-to-calendar function for Outlook, Google, and iOS.

Turn-by-Turn Navigation

Directionally challenged? Click an address in your itinerary to open your preferred maps interface.

Currency Converter

This updated Traveler Resource offers quick and easy currency conversion.

 


Download WorldMobile


Ready to Begin?

It’s easy. Click the corresponding link for your app store above, or open your app store and search for WorldMobile (all one word).

Sign up and Log in

A WorldMobile™ user needs to have World Travel, Inc. traveler profile in order to use the WorldMobile™ app. After signing up, be sure to validate your profile by entering your TSA-required data as prompted. When you’ve entered your information and clicked Sign Up, you will be sent an automated email. Follow the link we email you to complete your activation.

Please Note: Your existing login for your online booking tool or your company computer/network will not work. You must sign-up as a new user once you've downloaded the app.

Sign-up Tip: Your sign-up info needs to match your traveler profile data (all that TSA-required data we use when booking your tickets). Make sure there are no typos, or we might not be able to match your profiles!

Need help or clarification?

Read through the WorldMobile™ FAQs below. Additionally, the World Travel, Inc. Online Help Team is available to assist users at onlinehelp@worldtravelinc.com or by calling 800-221-4730. The Online Help Team is available M-F 8am-8pm ET.

FlightStats™ Alerts

With WorldMobile™

WorldMobile™ users also benefit from automatic push notifications about gate changes and flight cancellations or delays. When you register for WorldMobile™, users are automatically registered to receive alerts about flight changes.

Without WorldMobile™

For World Travel, Inc. travelers who do not have or use a SmartPhone, FlightStats™ Alerts can also be sent out via email or SMS text. When you book your travel through World Travel, Inc., you will receive an email with an option to opt in for World Travel Trip Alerts and choose your preferred method of communication.

FAQ

  • Is my SmartPhone compatible with WorldMobile?
    The app is available for iPhone running iOS 8.1+, Android running 5.0+ and Blackberry 10 devices.
  • How do I change my password?
    You can use the “forgot your password” link found on the login page to have a temporary password sent to the email used to sign into WorldMobile™. To change your password once signed into the app, go to menu, app settings, then select password.
  • Is my WorldMobile™ login the same as the World Travel profile login?
    No. You must register for WorldMobile™ separately, using the "Sign Up" option on the WorldMobile™ login screen. You will need to enter the same information found in your World Travel profile, specifically: email address, first and last name, mobile phone number, date of birth. After signing up you will receive a registration email. Click on the provided link in the email to be redirected to a registration confirmation site. Then, you will be able to log into the app and see your trips.
  • Why can’t I log in?
    In order to use WorldMobile you must have a completed traveler profile and have signed up for WorldMobile. If you have saved your traveler profile in Sureware or your online booking tool and have signed up for WorldMobile, and still can’t login, validate that you have completed the actions below. Did you receive a registration email? If No: You may not have entered the correct email address during registration or the registration email may have been flagged as Junk. Confirm the spelling of your email address and check your Junk folder. If you used the correct email address and there is no email in your Junk folder, contact the World Travel Online Helpdesk at online@worldtravelinc.com or 800-221-4730. If yes: Did you click the link and get redirected to the “Registration Successful” web page? No: Click the link in the email and attempt to log in again. Did that work? No: Contact the World Travel Online Helpdesk at online@worldtravelinc.com or 800-221-4730. Yes: Does the error response say “Invalid username/password”? No: Contact the World Travel Online Helpdesk at online@worldtravelinc.com or 800-221-4730. Yes: Try the ‘forgot your password” option to reset your password.
  • How do I turn Flight Status push notifications on or off?
    Navigate to app settings and select notifications. To turn off push notifications un-check the box next to “Receive travel alerts”. To turn on, check the box.
  • How do I integrate itineraries booked outside of my program (not booked through World Travel, Inc.) into my WorldMobile™?
    Simply forward any itinerary confirmation email to myplans@worldtravelinc.com from your email box.
  • What are the password requirements for WorldMobile™?
    Passwords must contain at least 8 characters, have at least one upper case letter, one lower case letter, and one number. New passwords cannot be any of your last five passwords.
  • Why don’t I see the “My Profile” option?
    Some accounts may not be able to access and edit their travel profile yet due to the complexity of their profile configuration. Once a suitable solution has been found for complex configurations, this functionality will be made available.
  • How do I archive past trips?
    The archive function was removed in WorldMobile version 3.0 and above. All past trips can now be found in the past itineraries section.
  • Can I use this application on my iPad?
    Yes. Download the same version you would use to install on an iPhone.
  • How do I view the app in full screen on my iPad?
    Tap the 2x button on the bottom right of the screen to get a full screen version of the app.
  • Still need help?
    Contact our online support department Monday–Friday: 8am–8pm by emailing onlinehelp@worldtravelinc.com or by calling 800-221-4730. Please provide your WorldMobile™ login when contacting support so that we can serve you best.