Our team is what sets us apart. Each unit is headed by a Vice President. We pride ourselves on establishing long-term relationships with our clients and partners at World Travel, Inc. Furthermore, we understand the need for your travelers to reach a real person when there is a travel concern. As a valued client, reaching an executive at World Travel, Inc. is as easy as an email, phone call or meeting. We pride ourselves on being available to listen to our customers.
Jim Wells has provided leadership to World Travel, Inc. since it’s inception in 1983. He is a visionary dedicated to nurturing very positive and productive relationships with our customers and teammates. Jim's years of travel management experience and keen awareness of the changing landscape of travel has provided him with an industry acumen that is admired by many. He has led World Travel from the days of only 2 employees to achieving over $1 billion in annual sales.
Liz Mandarino has worked in the travel industry for 35 years, 25 of which have been with World Travel, Inc. During her tenure here, she has overseen day-to-day operations and contributed to the sustained growth of the company. She is also responsible for vendor relationships and contracts. Liz started at World Travel, Inc. as a part-time after-hours agent and has risen through the ranks, holding multiple positions, including Manager of the Leisure office, Managing Director, Senior Vice President, President, and now CEO. This succession of positions has given her a unique view of the company, its employees, and its formula for success. In the fall of 2013, Liz received the Barbara O’Hara Advocacy Award from ASTA in recognition of her work on Capitol Hill, advocating transparency in airline pricing on behalf of the travel industry and consumers in front of the TSA Congressional Committee. Currently, she serves on the Advisory Board for Delta Airlines. Liz attended both Northampton County Community College and The Boyd School in travel. Her interests include travel, especially to the Italian peninsula, as well as enviable cooking skills – no dinner guest has ever left hungry!
Dee Runyan, a 30-year veteran in the global corporate travel industry, is President of World Travel, Inc. In this role she oversees all client, technology and multinational initiatives. An accomplished senior leader, she has a solid track record of building strong teams and deploying relevant product and service offerings to maximize customer value. Prior to joining World Travel, Dee served in executive management roles with Radius Travel, KesselRun Corporate Travel Solutions, BCD Travel and Carlson Travel Group. She is a member of a variety of industry advisory boards and an active participate in WINiT. Ms. Runyan received her MBA from the Thunderbird School of International Management and earned her Bachelor of Arts degrees from University of California, Davis.
Mark joined World Travel, Inc. in February of 2016. He began his career at PricewaterhouseCoopers, later moving to Aramark and then QVC, where he was a member of the original management team. While at QVC, one of Mark's responsibilities was Corporate Travel, and this is where he first encountered World Travel, Inc. Later, Mark began and ran his own consulting company as an independent business advisor. Mark is a graduate of Penn State University and holds a MBA from Drexel University. He is a member of the American Institute and the Pennsylvania Institute of Certified Public Accountants.
Executive Vice President of Business Development
Kevin Martin is Executive Vice President of Business Development at World Travel, Inc. where he identifies opportunities for growth and advancement. He leads the sales and marketing teams, strategizing improvements for World Travel, Inc. through consideration of processes, culture, financial models, and product offering. As a member of the Senior Leadership Team, Kevin works alongside some of the smartest minds in the industry to strategically guide World Travel, Inc. forward in alignment with the travel management needs of mid-market global companies. Prior to joining World Travel, Inc., Kevin spent four years in a similar role leading the sales department for Apple Vacations, the largest tour operator in North America, as well as serving on the company’s executive management team during a period of significant growth, profitability and restructuring. Kevin travels constantly and is particularly aware of the heightened security measures and concerns that face the World Travel, Inc. client base.
Executive Vice President of Operations & Strategic Planning
Pam joined World Travel in early 2014 to oversee operations. This includes our reservation centers, onsites, after-hours, support agents, and meetings and incentives department. Pam has also assumed the role of recruitment and hiring. A 25-year industry veteran, Pam has managed multi-national global operations, technology solutions, and has a strong background with GDSx. She has also served on several airline advisory boards. Pam holds a BS in Leadership from Northeastern University and is a certified travel consultant and graduate of Massasoit Community College for Travel and Tourism.
Executive Vice President and Corporate Counsel
Maribeth L. Minella is World Travel, Inc.’s EVP & Corporate Counsel. She oversees the company’s Legal and Human Resources departments. She is also the company’s chief compliance officer, and as such, manages the company’s annual security audits and privacy matters.
Prior to joining World Travel, Inc. Maribeth was an associate with the law firm Young Conaway Stargatt & Taylor, LLP (Wilmington, Delaware). Maribeth’s primary practice areas were employment law, complex civil ligation, commercial litigation, and corporate bankruptcy. She maintains membership with the Pennsylvania and Delaware bars and is a graduate of Boston University (J.D.), Northeastern University (M.S.) and Lafayette College (B.A.). Maribeth is a native of Chester County, Pennsylvania who is active in civic and charitable pursuits, including Learning to Lead, which leads the “Girls Take Charge” – a program that helps young girls develop key life and leadership skills (www.girlstakecarge.org).
Chief Technology Officer
Ryan Fauls leads World Travel, Inc.’s Information and Technology Teams. This entails design and execution of technology strategies across our corporate, infrastructure, software development, data development, travel technology, security, and integration solutions. Ultimately, he is responsible for the design through implementation and synergy across World Travel, Inc.’s technology landscape. Prior to World Travel Inc. Ryan was a Partner and Vice President of Data Services at eMoney Advisor, LLC, which specializes in web-based financial planning software. He was responsible for software development from design through launch and operational maintenance of their Data Service Department, in addition to enterprise-level integrations. eMoney’s Data Service Software and Integrations managed over eight hundred and fifty billion dollars of assets updating on a nightly basis.
Senior Vice President of Client Services
Barb Cubbler has been in the travel industry since 1983, joining World Travel, Inc. in 1987. Barb began her career at World Travel as an agent on the reservation floor, later becoming Manager of the after hours reservation department. Jim Wells and Liz Mandarino approached Barb to become an account manager for the Maryland and D.C. area. Barb was an account manager for 6 years prior to being promoted to Director of Client Services then to her most recent position as SVP of Client and Consulting Services. Barb is a graduate of Brandywine College where she majored in travel and tourism.
Senior Vice President of Business Solutions
Tracy Murgas has been with World Travel, Inc. since 1996. As Senior Vice President of Business Solutions, she will continue to oversee a diverse and growing team of travel technology professionals and help to make our online tools and integrations effective and optimized. Tracy started as a manager in Operations, overseeing corporate reservations. She then moved into the role of Executive Director, during which time she handled major cross-departmental projects and continued to assist with high-touch accounts. In 2013, Tracy was promoted to Vice President of Business Solutions, and oversaw the successful restructuring of our travel technology team.